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Gameforge is faking support tickets reception

January 31st, 2013 Leave a comment Go to comments

Thought GF “support” couldn’t get any worse?

Seems like Gameforge is now limiting users to 5 tickets for every few days, and if you send one more they give a receipt acknowledgement as usual, “thank you for contacting blah blah”, but the ticket does not really get created, if you check tickets list it’s not there, it’s always a mystery¬†whether a ticket you sent has been received and processed or not. Those that don’t make it (but they say as if it did), are lost forever while the users think their tickets have been received.

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