Maybe you haven’t heard about this if you don’t visit the forums or check their website much, this is what happened:
For the birthday event Gameforge gave everyone 2000 Cellatu pots, 1k for HP, 1k for MP, unaware that these pots also remove 3 debuffs as opposed to just 2 with the normal ones. Upon realizing their “mistake” they decided to take 95% of the pots away on the next maintenance, leaving players with just 50 of each.
So what happened? they didn’t put much thought into the script that would run through the database to check players’ inventory and remove the items: some players who had a large amount of the pots previously obtained through their wallet (buying keys for shugo etc) had ALL of their pots taken away, even 4K of them, but the worst part… the script didn’t check for all of the inventory slots, it stopped after finding these pots in 1, so if someone had split theirs in separate stacks.. only one of the stacks got removed:
So imagine someone doing something like this, maybe in piles of 50 each:
they would get to keep 950 of the pots, x2 = 1900 of these OP pots vs the rest of players who were left with 50, creating a situation of huge unfair disadvantage vs those with the 50 vs those who kept most.
How did GF fix it? they didn’t, they won’t, they said they will leave this as is, nice huh.
we decided to not run another removal of the items
we checked the numbers of how many players were actually affected by this and
^ “we know who kept them but can’t be arsed to fix our mistake”
this was our mistake and we want to apologize for the situation. We hope for your understanding.
Yeah well, our “understanding” won’t fix the unfair situation you created for us, so go and fix it, this is inexcusable.