name changed from one class to another / cant upload anymore

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Setsuya
Posts: 1
Joined: Fri Jun 29, 2018 4:17 pm

name changed from one class to another / cant upload anymore

Post by Setsuya » Fri Jun 29, 2018 4:32 pm

Hey,

Can you tell me, what I can do in following case?

I changed my characters name and now I cant upload sessions anymore, because a character with a different class had the name before.
can you look into it and perhabs fix this?

The name I use now is "Setsuya" as a gladiator. before that, it was my ranger.
so the name is registred as ranger and I cant upload any logs cuz its now a gladiator.

I think you know what I mean - blablabla. xD
please check that for me, I would be very pleased :>

Greets!

aionpveranks
Posts: 163
Joined: Thu Feb 09, 2017 10:40 pm

Re: name changed from one class to another / cant upload anymore

Post by aionpveranks » Fri Jun 29, 2018 5:33 pm

Hello,

with ARM I am not able to connect your old character name with your new character name, because I don't have any unique identifier.

However if you register your character with aiDPS meter (just upload one session with your character in group) then your ranger will be renamed and your gladiator will be registered properly. Since aiDPS can provide a unique ID for each character, I am also able to change your character name if you change it again. This only works with aiDPS.

Best regards!

Mudunna
Posts: 3
Joined: Sat Jul 21, 2018 12:24 am

Re: name changed from one class to another / cant upload anymore

Post by Mudunna » Sat Jul 21, 2018 12:31 am

Same with Jinsei, the old character was a chanter... now the new character it's a Cleric.. You can't delete the old chanter so we can upload session when that cleric is on the group?

Have the session and/or the screen he's is cleric and not a chanter anymore

aionpveranks
Posts: 163
Joined: Thu Feb 09, 2017 10:40 pm

Re: name changed from one class to another / cant upload anymore

Post by aionpveranks » Sat Jul 21, 2018 8:55 am

aionpveranks wrote:
Fri Jun 29, 2018 5:33 pm
Hello,

with ARM I am not able to connect your old character name with your new character name, because I don't have any unique identifier.

However if you register your character with aiDPS meter (just upload one session with your character in group) then your ranger will be renamed and your gladiator will be registered properly. Since aiDPS can provide a unique ID for each character, I am also able to change your character name if you change it again. This only works with aiDPS.

Best regards!
Hey,

like I said, you can change a character name any time, if you upload your sessions with aiDPS.
I don't change any character names manually anymore, because the aiDPS upload will handle that.

If your character is registered with aiDPS, you can use ARM again and if you want to change a characters name, then upload a session with aiDPS again.

Best regards

Mudunna
Posts: 3
Joined: Sat Jul 21, 2018 12:24 am

Re: name changed from one class to another / cant upload anymore

Post by Mudunna » Sun Jul 22, 2018 7:08 pm

i will do , thank for the help :)

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