Aion RainMeter 2011-2023 ~ v3.9

Back a year ago when Hackforge acquired the European Aion userbase, they said something like “gold pack will prevent bots and goldsellers etc”, implying the system would prevent that and also provide the support staff for it and a better customer service. The GP costs 10 euro/month ($13).

I see our money is put to good use preventing botters and goldselling, and not just inflating their income with this bullshit model, the worst in the entire history of Aion publishers: pay-to-win + required subscription + botting + goldselling + no GM staff + no customer service.

Hackforge:

Spams users with in-game surveys to direct them to their cash shop, most times without any special event or bonus, just a reminder that they can buy stuff at the shop. This while the European version managed by hackforge has a subscription fee (through gold pack, 10 euro), is Pay-2-win, allows hackers and botters, has nothing you could call customer service, GMs who play the game abusing their powers, their staff keeps threatening and banning users in the forums for no good reasons and behave like a dictatorship built by their abusive practices, showing a complete lack of respect towards the players who pay for their wages.

NA Aion:

Sometimes gives a survey to remind players about the Atlas feature, which is free, through which they can claim lots of useful and free rewards like manastones, dyes, enchant stones, some beginner pvp jewels: http://gameguide.na.aiononline.com/aion/atreian#ElyosPath
At the same time, they are comepletely free, no hidden subscription, great support, polite and kind mods and customer support staff who treat players as people.

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Something goes wrong with the servers, reboot, some bug etc, what do they do?

Hackforge: one or more of the following:

• Deny any issues
• Blame it on the players
• Ignore it
• Threat and ban users who complain in the forums
• Give absolutely no reward
• Take no responsibility
• Find any worthless and ridiculous excuse why it happened

 

NA Aion:

Polite message from the staff and a little reward

 

Where do you wanna play?

 

What hope is left for our accounts security when the staff themselves admit to not being able to secure their own computers? They have mod and admin powers to manage your account, with the forum and game account being linked and the same.

Then someone gets their game account hacked, and the staff is quick to point fingers elsewhere “our systems are safe, you probably got trojans or bought gold or used hacking apps”, while it’s more than apparent for already 15 months of “service” their systems are the most unsafe I’ve ever seen in the history of mmo publishers.

http://board.en.aionfreetoplay.com/board23-aion-the-game/board24-help-questions/15087-10-rootkits-detected/

 

Look also what this guy said, pure technological wisdom

don’t install Java unless you really need it. That whole thing is just a big mess. Someone can even mess up your registry entries through that.

I don’t think I’ve read such a nonsensical noobish rubbish comment like that for a very very long time, this guy screams of “I know as much about computers and stuff as a rat”. This is one of the support staff banning forum and game accounts under “multi-accounting” offenses, none of which he was ever able to prove to anyone.

http://www.glassdoor.com/Reviews/Gameforge-Reviews-E509818.htm